If you need to cancel your order due to unforeseen circumstances you may contact us during our business hours make sure to have your order reference number at hand or you may contact us.

Ordering flower thru White Rose website is easy, please follow these steps: Select shopping place, if Thailand click Shopping Thailand - destination province- Buy Now- select size, enter Delivery Date-Period-Card Message-Add to Shopping Cart-then Check Out, enter Billing & Shipping Address, Your email is a Must, next is Select Your Payment & Shipment, next page is your Order Confirmation you be able review your order-enter Payment page then to Credit Card section. After credit card information has bee filled please click Pay. Your order will be successfully completed when the payment transaction online approved.

Please enter the following details: Full name and address of the hotel-telephone number of hotel (if available), Room Number (if available), name of the tour agency with booking number (if available) and last but not least do state recipient's full name family name as registered in the hotel. The delivery is only granted to the reception desk of the hotel

White Rose currently accepts Visa and MastersCard

 Our office working hours.  Holidays and Sundays our office are closed. Our customer service will assist you during the above mentioned hours and help you with all your questions and enquiries you may have.

We do not have any deliver time guarantee, our florist will deliver during his regular business hours. If the flowers need to arrive the recipient at a specific time please send us an email. The delivery time request morning or afternoon is not guaranteed, however, our florists will do their utmost best to meet your delivery time request